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Testimonials
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"Corey, What a service department you have at your dealership! All I can say is WOW! Yesterday I experienced for myself what my wife has told me about her ongoing experience with your service department. Since I travel a lot with my job, my wife, Kristy usually has to take care of getting the vehicles serviced and I can honestly say I never worry about your service department trying to sell her things that she doesn't need and/or want. Example of what a GREAT team you have... We have had a tire issue and been going back and forth with Michelin and this past Friday, Michelin instructed her to go to a certain tire store and to make a LONG story short, she called me in a panic because the person at the tire store told her she would have to pay $2,000.00 for 4 tires (if this had been shoes or a purse, that price would have been ok.) I told her NOT to put the same tires on the Armada and to call your service department and see if you guys could take care of the tires for her... She called me back after talking to Dave in your service department and was much calmer. When we walked into service yesterday, Josh and Jessica greeted us promptly, took care of us quickly, and the vehicle was ready when promised. All I can say is THANK YOU, KEEP UP THE GREAT WORK and we look forward to doing business with Tri Cities Nissan in the future. Lloyd Hoilman Jr."
Lloyd Hoilman, Jr.
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"As always, you do a super job and have a friendly, helpful team."
Sharon Caldwell
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"Yes i was pleased with the service. I was kept up to date with the progress. I was informed when it was ready. Thank you for everything."
J.King
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"I was very satisfied with my service. Everyone was very nice and friendly. I was in and out very quick. I was noticed immediately when my vehicle was ready. Very, very pleased. Thanks to everyone in the service dept at Tricities Nissan."
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"Hey Dave, Sorry it took so long to reply. As always my experience with the service dept. was excellent. No matter what type of vehichle (my first was a used Chevy) I have purchased from Tri-Cities the service dept. has always treated me as if I had purchased the most expensive model off the showroom floor. Your service Department is THE reason I bought my Versa at Tri-Cities, not the salesperson, the price or the financing, 100% the Service Department. Thank you for the great treatment. Have a great week."
Joan White
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"Happy with the service I received - thanks! The only thing that could make it better is a complementary wash. When I take my husband's car (Acura) in for a simple oil change it comes back clean and that is a nice touch. But I appreciated the fast and friendly service I had yesterday."
Peggy Hoffman
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"You guys are great and very professional. The waiting room is very comfortable as well. Thanks again."
Jennifer Good
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"Service was awesome, as usual! Thank you so much! Sincerely"
Stephen Evans
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"Dear Tri Cities Nissan - thanks for your email. Yes, I was pleased with the service and the way in which my automotive needs were met. Your staff was most helpful and considerate. I've been pleased with the way in which I've been treated by your dealership. Again, thanks for your service to me. "
Jim Mathes
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"I was very satisfied, the service was performed quickly, and I was told it was ready. The folks also informed me of other services I may be interested in. Thanks again for providing excellent service."
Ken Ely
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"The staff at Tri Cities Nissan is always friendly and helpful. Great job!!"
Ester Verhovsek
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"Thank you, I am satisfied with the service I received. I was kept well informed during the entire process. I have always received good service with your company and personnel, that is why I continue to bring my vehicle back for all my service needs. Thanks again!! "
Randy Trivette
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"I'm happy with the service I received and I appreciated the free loaner vehicle while my car was being serviced. That helped out a lot. I was updated about my vehicle's status, and the service department was very nice about letting me pick up my car at a time that was convenient for me. I was also informed when the work on my vehicle was completed. The car looked great with the wash and vacuum and I know it'll be in great shape to take to Florida on my honeymoon next month. Unless something happens between now and June, this will probably be my last visit with TriCities Nissan. I'm getting transferred to Athens, TN for work, but I wanted to thank you all for how well I've been treated when I've brought in my car over the past couple of years. Thanks!"
Nicole Hill
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"AS ALWAYS TRI CITY NISSIAN HAS THE TOTAL PACKAGE AND HAS ONCE AGAIN DONE A GREAT JOB HELPING TO KEEP MY FAMILY SAFE IN OUR 2005 NISSIAN PATHFINDER. THANK YOU GUYS FOR WHAT YOU DO! COMPLETELY SAT"
Willis Shivers
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"I am very Happy with the service ,Thanks to everyone there ! "
Pamela Turner
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"I give the service I received today on my 2009 Altima as excellent and exceeding my expectations. It was easy to schedule the appointment I had this morning, was greeted by a lovely smiling and pleasant service coordinator when I arrived, was told exactly what to expect on this visit, got answers to all of my maintenance questions and was offered a fresh cup of coffee while I waited in a comfortable waiting area. My waiting time was very short and I was made to feel that you did appreciate my business. As I drove away, I received the same smile as when I arrived. Nice start to my day today! Kudos to the Service Team. Very organized. I'll be back in three months. Thank You"
Jim White
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"I usually don't reply to these, but from my last experience I just wanted to express my gratitude for having the option to get a "Loaner" car while my car was being worked on. This is such a great thing for your dealership to offer, it is so nice not to have to worry about finding arrangements for someone to pick you up, drop you off etc. while you are without your car. I know personally because my truck was being worked on at a Ford dealership the same week, and without any option of a loaner car I was without any other means of transportation. It was such a pain and hassle to make arrangements with my wife and daughters daycare to make arrangements to pick up the Ford truck and drop it off, But your dealership made it easy for my wife's Nissan. Once again thank you for making that option available to your customers. "
Ben Brown
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